“I called and had the charges reversed and cancelled McAfee online. “I received an email stating that my debit card had been charged $103 for auto renewal,” Anne wrote. She figured when McAfee tried to charge her for another year, they would hit a brick road.
#Mcafee antivirus customer service number update#
Beat the system?Īnne, of Gilbert, Ariz., thought she didn't have to worry about an auto-renewal since she got a new debit card from her bank and didn't update her McAfee account to show the new card number.
The companies realize that when the contract expires, there's a very good chance you will decide not to renew. I will not be doing business with McAfee again and I will instruct my staff to no longer do business with McAfee.”īy now Steven and other consumers should realize that anti-virus software vendors – and not just McAfee – default to auto renewal when you set up an account. “I did not authorize McAfee to charge me nor did I authorize McAfee to retain my billing information. "I am disappointed in McAfee for auto-renewing my anti-virus subscription,” Steven, of Richardson, Texas, wrote in a ConsumerAffairs post. Some consumers have trouble with that, particularly with McAfee anti-virus software, which is supposed to protect your computer from viruses and malware. Here's a simple fact that too often gets overlooked: Once you sign up for subscription services, chances are you will find your subscription renewed automatically unless you take steps to prevent it.
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